单项选择题

In IPCCX, what is a CSQ?（）

A.Common Service Queue
B.Competency Service Queue
C.Common Skill Queue
D.Contact Skill Queue
E.Contact Service Queue
F.Competency Skill Queue

<上一题目录下一题>

热门试题

单项选择题InIPCCX,skillscanbeassignedtowhichofthefollowingconfigurationobjects?（）

A.resources
B.Skill Groups
C.competence levels
D.Resource Groups

多项选择题WhichthreeIPCCXconfigurationstepsareonlyavailableintheIPCCExpressEnhancedorPremiumedition?（）

A.Create Resource Groups
B.Create Skills
C.Assign Resource Groups and Skills to Agents
D.Create Contact Service Queues
E.Provision Remote Monitoring
F.Provision Agent-based Routing

单项选择题WhatisthemaximumnumberofCSQsthatacallshouldbequeuedforwhenconfiguringIPCCExpress?（）

A.15
B.20
C.25
D.30
E.40
F.50

单项选择题WhenconfiguringIPCCExpressEnhanced,whatisthemaximumnumberofskillsthatanagentcanbeassociatedwith?（）

A.15
B.20
C.25
D.30
E.40
F.50

单项选择题CiscoUnifiedCallManagerandCiscoCRSusewhatinterfaceforcallcontrol?（）

A.LDAP
B.HTTP
C.AXL
D.JTAPI