In IPCCX, skills can be assigned to which of the following configuration objects?（）

多项选择题WhichthreeIPCCXconfigurationstepsareonlyavailableintheIPCCExpressEnhancedorPremiumedition?（）

A.Create Resource Groups  
B.Create Skills  
C.Assign Resource Groups and Skills to Agents  
D.Create Contact Service Queues  
E.Provision Remote Monitoring  
F.Provision Agent-based Routing 

单项选择题WhatisthemaximumnumberofCSQsthatacallshouldbequeuedforwhenconfiguringIPCCExpress?（）

A.15  
B.20  
C.25  
D.30  
E.40  
F.50 

单项选择题WhenconfiguringIPCCExpressEnhanced,whatisthemaximumnumberofskillsthatanagentcanbeassociatedwith?（）

A.15  
B.20  
C.25  
D.30  
E.40  
F.50

单项选择题CiscoUnifiedCallManagerandCiscoCRSusewhatinterfaceforcallcontrol?（）

A.LDAP  
B.HTTP  
C.AXL  
D.JTAPI

单项选择题Whichstatementistrueaboutthedefaulte-mailaddressusedintheE-mailSubsystemConfigurationpage?（）

A.If no From field is specified with an address in the Send E-mail step, it will use the default.  
B.All Send E-mail steps are automatically sent as a Blind cc: to the default.  
C.Alarms that are generated by the CRS Server are automatically sent to it.  
D.If no e-mail contact is specified in the Create E-mail step, the default is used.