A.resources B.Skill Groups C.competence levels D.Resource Groups
多项选择题WhichthreeIPCCXconfigurationstepsareonlyavailableintheIPCCExpressEnhancedorPremiumedition?（）
A.Create Resource Groups B.Create Skills C.Assign Resource Groups and Skills to Agents D.Create Contact Service Queues E.Provision Remote Monitoring F.Provision Agent-based Routing
单项选择题WhatisthemaximumnumberofCSQsthatacallshouldbequeuedforwhenconfiguringIPCCExpress?（）
A.15 B.20 C.25 D.30 E.40 F.50
单项选择题WhenconfiguringIPCCExpressEnhanced,whatisthemaximumnumberofskillsthatanagentcanbeassociatedwith?（）
单项选择题CiscoUnifiedCallManagerandCiscoCRSusewhatinterfaceforcallcontrol?（）
A.LDAP B.HTTP C.AXL D.JTAPI
单项选择题Whichstatementistrueaboutthedefaulte-mailaddressusedintheE-mailSubsystemConfigurationpage?（）
A.If no From field is specified with an address in the Send E-mail step, it will use the default. B.All Send E-mail steps are automatically sent as a Blind cc: to the default. C.Alarms that are generated by the CRS Server are automatically sent to it. D.If no e-mail contact is specified in the Create E-mail step, the default is used.
