多项选择题

Which three IPCCX configuration steps are only available in the IPCC Express Enhanced or Premium edition? （）

A.Create Resource Groups
B.Create Skills
C.Assign Resource Groups and Skills to Agents
D.Create Contact Service Queues
E.Provision Remote Monitoring
F.Provision Agent-based Routing

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热门试题

单项选择题WhatisthemaximumnumberofCSQsthatacallshouldbequeuedforwhenconfiguringIPCCExpress?（）

A.15
B.20
C.25
D.30
E.40
F.50

单项选择题WhenconfiguringIPCCExpressEnhanced,whatisthemaximumnumberofskillsthatanagentcanbeassociatedwith?（）

A.15
B.20
C.25
D.30
E.40
F.50

单项选择题CiscoUnifiedCallManagerandCiscoCRSusewhatinterfaceforcallcontrol?（）

A.LDAP
B.HTTP
C.AXL
D.JTAPI

单项选择题Whichstatementistrueaboutthedefaulte-mailaddressusedintheE-mailSubsystemConfigurationpage?（）

A.If no From field is specified with an address in the Send E-mail step, it will use the default.
B.All Send E-mail steps are automatically sent as a Blind cc: to the default.
C.Alarms that are generated by the CRS Server are automatically sent to it.
D.If no e-mail contact is specified in the Create E-mail step, the default is used.

单项选择题TheCTIPortGroupisconfiguredunderwhichSubsystem?（）

A.ICD
B.CMT
C.JTAPI
D.Application