单项选择题

A．a study that researches in the records of legal court……

According to the text, Case history is

A．a study that researches in the records of legal courts.
B．a discipline founded by Le Roy Ladurie.
C．the only study that use the records of legal courts.
D．based on the data obtained from the records of legal courts.

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单项选择题The difficulty of lack of materials for researching on the 97% population was solved by

A．finding new historical recordings.
B．using their birth, marriage, and death records.
C．using the records of legal courts.
D．getting information from old people.

单项选择题What does the word shaky mean in the last paragraph

A．Trembling.
B．Undependable.
C．Inaccurate.
D．Unsteady.

单项选择题We can say a company has the problem of isolation , if

A．managers spend little time in talking to themselves.
B．managers often go to employees' offices and talk to them.
C．managers seize every chance to gather information from employees.
D．managers seldom spend time with customers and employees.

单项选择题What is the author's attitude towards the 10-minute cup of coffee method

A．Neutral.
B．Positive.
C．Critical.
D．Doubtful.

单项选择题According to Paragraph 3 ,which of the following is true

A．The necessity of spending time with customers has not been proved.
B．The advantages of spending time with customers are not obvious.
C．Managers may benefit a lot from pay a visit to their customers.
D．More and more managers begin to spend time with customers.