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单项选择题

What does the word" shaky" mean in the last paragraph

A．Trembling.
B．Undependable.
C．Inaccurate.
D．Unsteady.

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单项选择题We can say a company has the problem of isolation , if

A．managers spend little time in talking to themselves.
B．managers often go to employees' offices and talk to them.
C．managers seize every chance to gather information from employees.
D．managers seldom spend time with customers and employees.

单项选择题What is the author's attitude towards the 10-minute cup of coffee method

A．Neutral.
B．Positive.
C．Critical.
D．Doubtful.

单项选择题According to Paragraph 3 ,which of the following is true

A．The necessity of spending time with customers has not been proved.
B．The advantages of spending time with customers are not obvious.
C．Managers may benefit a lot from pay a visit to their customers.
D．More and more managers begin to spend time with customers.

单项选择题What is the text mainly about

A．How to communicate in management and why it is important.
B．How to become an effective and successful manager.
C．How to save time and be efficient in management.
D．How to understand customers and solicit employees' ideas.

单项选择题What is the common problem in management

A．Infrequent contact with customers and employees.
B．Managers spend little time on study.
C．Managers do not know their employees well.
D．Managers lack of experience.