Questions 46 to 50 are based on the following passage. When e-mail first came into general use about fifteen years ago, there was a lot of talk about the imminent arrival of the paperless office. However, it seems that e-mail has yet to revolutionize office communications .According to communicate ions analyst Richard Metcalf, some offices have actually seen an increase in paper as increase in paper as a result of e-mail.” Information in the form of e-mail messages now floods our computer screens. These messages can be distributed in the hundres.For those secretaries whose books ask them to print out all their e-mails and leave them in their intrays, this means using up a great deal of paper every month ,”Metcalf says. Metcalf has found that because some e-mails get lost in cyberspace, as are increasingly likely to be asked by clients and colleagues to send all important documents both by e-mails and by fax or “snail mail”-though the post .This highlightsafuther postential problem with e-mail in today’s offices-it is taking up time rather than saving it. “With e-mail, communication is much easier ,but there is also more room for misunderstrandings,”says psaychologist Dr David Lewis Generally ,much lsee care is take with e-mails than with letters or faxes and the sender will probably print the the documents and reread it before putting it in an envelope or sending it by fax. More worrying is still the increase misuse of e-mail for sending “flame-mail” –abusive or inappropriate e-mail messages .Recent research in several companies suggests that aggressive communications like this are on the increase .E-mail has become the perfect medium for expressing workplace frustration because is so instant. E-mail can also be a problem in order ways .Staff all too often make the mistake of thinking that the condense of an e-mail ,like things said over the phone ,are private and not permanent. But it is not only possible for an employer to read all your e-mails, it is also perfectly legal-mail messages can be traced back to their origin for a period of at last two years , so you might want to rethink e-mailing your frustrations about your job to your friends. The advice is to keep personal e-mails out of the office . It goes without saying that e-mail exists to make life easier, and if used correctly, it is an invaluable tool for business of all sizes. But perhaps, for the time being ,the fact that in the business word 70persent of all documents are still in paper form is not such a bad thing after all. Why should employees not use company e-mail systems for personal messages