单项选择题

Which is a valid Cisco CRS 4.0 deployment scenario? （）

A.redundant Cisco CRS Engines and a simplex database server
B.redundant Cisco CRS Engines with five simplex VoIP monitoring servers
C.redundant Cisco CRS Engines and databases running on two different nodes outside of the Cisco CRS cluster
D.redundant Cisco CRS Engines and databases with two VoIP monitoring servers and three recording servers

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单项选择题WhereareCTIroutepointsaddedorconfiguredforCiscoUnifiedContactCenterExpress?（）

A.Cisco Unified CallManager Device Configuration
B.Cisco Unified Contact Center Express Directory Management
C.Cisco Supervisor Desktop
D.Cisco CRS Administration, JTAPI Trigger Creation
E.Cisco Unified Contact Center Express Media Subsystem

单项选择题Inahigh-availabilitydeployment,whentheCiscoCRSAdministratoraddsaJTAPICallControlGroupwith100CTIports,howmanydevicerecordswillbeaddedtotheCiscoUnifiedCallManagerdatabase?（）

A.CTI Ports are not added by the creation of a Call Control Group.
B.CTI ports are no longer required to be added to the Cisco Unified CallManager database.
C.100 devices will be added to the Cisco Unified CallManager database.
D.200 devices will be added to the Cisco Unified CallManager database.
E.It depends upon how many port groups these ports will be split into.
F.It depends upon the number of server nodes within the Cisco Unified CallManager cluster.

单项选择题Whatisthemaximumnumberofconcurrentlylogged-inagentsforaCiscoUnifiedContactCenterExpressStandarddeployment?（）

A.75
B.150
C.200
D.300

多项选择题WhichtwoarevalidagentinterfacesforCiscoUnifiedContactCenterExpress?（）

A.Macintosh workstation with Cisco IP Phone Agent
B.Linux workstation running CAD with IP Communicator
C.Linux workstation running CAD with Cisco Unified IP Phone 7960G
D.Citrix Terminal running CAD with IP Communicator
E.Citrix Terminal with Cisco IP Phone Agent
F.Windows workstation running CAD with Media Termination option

单项选择题An Cisco Unified Contact Center Express 4.0 deployment requires support for 20 concurrently logged-in agents. The agents are split across two remote sites, and the high-availability Cisco CRS Engine, Database Server, VoIP Monitoring, and Recording server processes run at a central data center. The agents will be using CAD with Cisco Unified IP Phone 7960G and end-point monitoring. Very little recording and silent monitoring will be performed, and no historical reporting will be done during call center open hours. Assume the minimum number of servers is desired. How many Cisco Unified Contact Center Express hardware servers would be required for this Cisco Unified Contact Center Express deployment?()

A.1
B.2
C.3
D.4
E.5