You are the network administrator for The network includes three office locations. Each office has one Windows Server 2003 computer that functions as a file and print server. This server hosts home folders for network users.
In each office, a single printer is installed on the file and print server. The local help desk technicians have the necessary permissions to manage printers.
A user named King notifies the local help desk that his documents are not printing.
A help desk technician finds a list of documents waiting in the print queue. No user can successfully print. The technician cannot delete documents from the queue.
You need to restore printing capabilities.
What should you do?（）

单项选择题Your company network consists of a single Active Directory domain named The network has a print server running Windows 2003 Server. A single printer is installed on the print server. Technicians in the IT Support department have the necessary permissions to manage printers on the print server. You are a member of the Domain Admins group. A user in the Accounts department reports that his documents are not printing. A technician named John examines the print queue and finds a list of documents waiting to be printed. John tries to delete the documents from the queue but is unsuccessful. You need to enable users to successfully print. What should you do?（）

A. Install a new print device. Reconfigure the printer to send print jobs to the new print device.
B. Stop and restart the Print Spooler service on the print server. Instruct users to resubmit their print jobs.
C. Install a second instance of the printer. Configure the print queue to hold mismatched documents. Redirect the original printer to the new printer.
D. Install a second instance of the printer. Delete the original printer. Instruct users to resubmit their print jobs.

单项选择题You are a network administrator for A Windows Server 2003 computer named Testking1 functions as a print server on the network. Testking1 contains a single printer named SalesPrinter12. Several users submit large print jobs to SalesPrinter12. A user reports that the print jobs fails to complete. You examine the print queue on SalesPrinter12, and you discover that one of the print jobs is showing an error. You attempt to delete the job, but you are unsuccessful. You need to ensure that print jobs submitted to SalesPrinter12 complete successfully. What should you do?（）

A. Configure SalesPrinter12 to use a TCP/IP port.
B. Increase the priority of SalesPrinter12.
C. Delete all files from the C:\Windows\System32\Spool folder.
D. Restart the spooler service on Testking1.

单项选择题You are the network administrator for The network consists of a single Active Directory domain named All 40 network servers run Windows Server 2003, and all 1,500 client computers run Windows XP Professional. The servers are located in seven different buildings. All are configured to allow Remote Desktop connections. A new administrator named Tess King is hired to help you configure applications and perform disk defragmentation on all 40 servers. You need to enable Tess King to manage the servers remotely by using Remote Desktop for Administration. What should you do?（）

A. Add Tess King to the Administrators group.
B. Add Tess King to the Power Users group.
C. Add Tess King to the Remote Desktop Users group.
D. Delegate control of the Domain Controllers organizational unit (OU) to Tess King.
E. Delegate control of the Computers organizational unit (OU) to Tess King.

单项选择题You are the network administrator for The network consists of a single Active Directory domain named All servers run Windows Server 2003. Another system administrator, Tess King, needs your help in configuring the volume shadow copy settings on a member server. Tess is logged on to the server console. The settings are configured to allow the proper use of all available remote tools. You need to provide remote help to Tess by using a remote administration tool. You also need to ensure that Tess can observe your actions from the console. What should you do?（）

A. Use Remote Desktop in Windows XP Professional to establish a Remote Desktop connection to the member server.
B. Use Help and Support in Windows XP Professional to offer Remote Assistance to the member server.
C. Use Computer Management to connect remotely to the member server.
D. Use the Remote Registry tool to connect to the server.

单项选择题You are the network administrator for The network consists of a single Active Directory domain named All network servers run Windows Server 2003. Your new assistant, Tess, will perform basic administrative tasks on a member server named TestKingSrvC. Tess is not a member of the local Administrators group on TestKingSrvC, but she can log on to the server console. Tess reports that she receives an error message when she tries to use Remote Desktop. The error message states: The local policy of this system does not permit you to log on interactively . You need to ensure that Tess can use Remote Desktop to log on to TestKingSrvC. What should you do?（）

A. Add Tess's user account to the Remote Desktop Users domain local group.
B. Add Tess's user account to the Remote Desktop Users local group on TestKingSrvc.
C. On the Remote Control tab of Tess's domain account, select the Enable remote control option.
D. On the Security tab of Tess's domain account, add the Remote Desktop Users domain local group. Assign the Allow - Full Control permissions to this group.