Your company network consists of a single Active Directory domain named The network has a print server running Windows 2003 Server. A single printer is installed on the print server. Technicians in the IT Support department have the necessary permissions to manage printers on the print server.
You are a member of the Domain Admins group.
A user in the Accounts department reports that his documents are not printing. A technician named John examines the print queue and finds a list of documents waiting to be printed. John tries to delete the documents from the queue but is unsuccessful.
You need to enable users to successfully print.
What should you do?（）

单项选择题You are a network administrator for A Windows Server 2003 computer named Testking1 functions as a print server on the network. Testking1 contains a single printer named SalesPrinter12. Several users submit large print jobs to SalesPrinter12. A user reports that the print jobs fails to complete. You examine the print queue on SalesPrinter12, and you discover that one of the print jobs is showing an error. You attempt to delete the job, but you are unsuccessful. You need to ensure that print jobs submitted to SalesPrinter12 complete successfully. What should you do?（）

A. Configure SalesPrinter12 to use a TCP/IP port.
B. Increase the priority of SalesPrinter12.
C. Delete all files from the C:\Windows\System32\Spool folder.
D. Restart the spooler service on Testking1.

单项选择题You are the network administrator for The network consists of a single Active Directory domain named All 40 network servers run Windows Server 2003, and all 1,500 client computers run Windows XP Professional. The servers are located in seven different buildings. All are configured to allow Remote Desktop connections. A new administrator named Tess King is hired to help you configure applications and perform disk defragmentation on all 40 servers. You need to enable Tess King to manage the servers remotely by using Remote Desktop for Administration. What should you do?（）

A. Add Tess King to the Administrators group.
B. Add Tess King to the Power Users group.
C. Add Tess King to the Remote Desktop Users group.
D. Delegate control of the Domain Controllers organizational unit (OU) to Tess King.
E. Delegate control of the Computers organizational unit (OU) to Tess King.

单项选择题You are the network administrator for The network consists of a single Active Directory domain named All servers run Windows Server 2003. Another system administrator, Tess King, needs your help in configuring the volume shadow copy settings on a member server. Tess is logged on to the server console. The settings are configured to allow the proper use of all available remote tools. You need to provide remote help to Tess by using a remote administration tool. You also need to ensure that Tess can observe your actions from the console. What should you do?（）

A. Use Remote Desktop in Windows XP Professional to establish a Remote Desktop connection to the member server.
B. Use Help and Support in Windows XP Professional to offer Remote Assistance to the member server.
C. Use Computer Management to connect remotely to the member server.
D. Use the Remote Registry tool to connect to the server.

单项选择题You are the network administrator for The network consists of a single Active Directory domain named All network servers run Windows Server 2003. Your new assistant, Tess, will perform basic administrative tasks on a member server named TestKingSrvC. Tess is not a member of the local Administrators group on TestKingSrvC, but she can log on to the server console. Tess reports that she receives an error message when she tries to use Remote Desktop. The error message states: The local policy of this system does not permit you to log on interactively . You need to ensure that Tess can use Remote Desktop to log on to TestKingSrvC. What should you do?（）

A. Add Tess's user account to the Remote Desktop Users domain local group.
B. Add Tess's user account to the Remote Desktop Users local group on TestKingSrvc.
C. On the Remote Control tab of Tess's domain account, select the Enable remote control option.
D. On the Security tab of Tess's domain account, add the Remote Desktop Users domain local group. Assign the Allow - Full Control permissions to this group.

单项选择题You are the network administrator for The network consists of a single Active Directory domain All network servers run Windows Server 2003, and all client computers run Windows XP Professional. TestKing includes a main office and several branch offices. You work in the main office. A DNS server named TESTKING1 is located in one of the branch offices. You need to perform DNS management on TESTKING1. First, you log on to a client computer. However, the computer does not have the DNS snap-in installed. What should you do next?（）

A. Install the Windows Support Tools on the client computer.
B. From a command prompt, start Nslookup.exe. At the prompt, type install.
C. Use Windows Explorer to open the c$ share on TESTKING1. Select \windows\system32 and install Adminpak.msi.
D. Use Windows Explorer to copy C:\windows\system32\dnsmgmt.msc from TESTKING1 to C:\windows\system32 on the client computer.