A technician receives a boot error message OS not found. Which of the following should thetechnician check? （）

单项选择题Which of the following features is only available with the Windows XP Professional version ascompared to the Windows XP Home version? （）

A. Simple File Sharing
B. Basic Disk Partitions
C. Remote Desktop
D. Joining a domain

单项选择题The BEST information to document when changing the refresh rate on the display is to include: （）

A. the previous refresh rate and the new refresh rate applied.
B. the method that was used to access the display properties to change the refresh rate.
C. all the refresh rates that were tested.
D. the color resolution the user requested as well as the refresh rate.

单项选择题Which of the following is the maximum FAT32 volume size Windows 2000 and XP will recognize? （）

A. Up to 16GB
B. Up to 32GB
C. Up to 1024GB
D. Up to 2048GB

单项选择题While a technician is responding to a customers call, a co-worker keeps insisting on telling the technician about their weekend. Which of the following is the BEST course of action?（）

A. Ask the customer permission to put them on hold and listen politely to the co-workers stories.
B. Put the customer on hold just for a few minutes and join the conversation.
C. Forward the customer to another technician and join the conversation.
D. Ask the customer permission to put them on hold and politely ask the co-worker to talk later.

单项选择题Which of the following interfaces are typically supported on the input side of a KVM switch?（）

A. PS/2, VGA, USB
B. DB25, DB9, PS/2
C. PS/2, DB9, USB
D. PS/2, DB25, VGA