A. non-Cisco vendors providing more viable SMB solution……

单项选择题A distribution area provides an aggregation point for which components?（）

A. edge devices
B. aggregation switches
C. core devices
D. access-area switches

多项选择题Which two CRM servers allow Cisco Unified Call Connector to be configured for connectivity?（）

A. Microsoft Dynamics
B. Salesforce.com
C. Oncontact
D. Siebel
E. ACT!

多项选择题Which three characteristics are indicators that a potential SMB customer is in the SBR-defined growth phase? （）

A. focusing on becoming more efficient
B. wanting greater connectivity for customers
C. requesting convergence of voice and data
D. providing a customer with a basic up-to-date website
E. needing rapid secure access to customer history, data, or buying behavior

单项选择题What is the primary purpose of IPS?（）

A. to scan packets for malicious activity
B. to provide basic firewall protection
C. to host secure remote communications
D. to host Internet connectivity
E. to provide AIM

单项选择题What is a primary partner benefit of selling services?（）

A. easier customer sales cycle
B. increased margins
C. fewer customer call backs
D. available financing options