A.DB Get B.DB Read C.DB Write D.DB ReleaseWhichtwosteps……

单项选择题WhatistheFlushInputBuffersettingusedforintheInputtaboftheMenustep?（）

A.to release memory held by the prompt variable  
B.to clear the value of the menu choice before the prompt is played  
C.to prevent the previous value from being used again on the menu choice  
D.to prevent the caller from entering a menu choice before the prompt has played

单项选择题Whichstepcanbeusedtotrapruntimescripterrorsandrecovergracefully?（）

A.Set  
B.Call Subflow  
C.On Exception Goto  
D.Get Reporting Statistic 

单项选择题WhatisthemainfunctionoftheCRSEditor?（）

A.manages the CRS Server  
B.creates CRS Engine reports  
C.creates application scripts for call flows  
D.remotely manages the LDAP Directory  

单项选择题Whatisabenefitofusingsubflows?（）

A.decreases the amount of flows  
B.collects information about callers to agents  
C.creates a framework for CRS Server status reporting 
D.decreases latency through increased bandwidth on CRS Server  
E.provides more efficient management of flows that are called by multiple other flows

多项选择题WhatarethreeofthefieldsusedindefiningaCSQinIPCCExpressEnhanced?（）

A.WrapUp Time  
B.Service Level  
C.Overflow CSQ  
D.Agent Name  
E.Automatic Work  
F.CRS Application