How many skills may an agent have?（）

多项选择题WhichthreeofthefollowingarevalidCRSdeploymentscenarios?（）

A.High Availability CRS Engines running on hardware from different server classes 
B.High Availability CRS Engines running on similar hardware from the same server class but from different vendors 
C.High Availability CRS Engines and database and a simplex Recording Server 
D.High Availability CRS Engines and four simplex VoIP Monitoring Servers 
E.CCM co-resident deployment on an MCS 7815

单项选择题WhenyouaccesstheCiscoCRSAdministrationpageforthefirsttimeinacluster,thesystemautomaticallyinitiatestheclustersetupprocedure.Youperformthisprocedureonetimeforacluster.Whatdoyouaccomplishinthisprocedure?（）

A.identify your Cisco CRS license files and location, enter information about your LDAP, and designate a Cisco CRS administrator 
B.identify CSQs and JTAPI user and designate a Cisco CRS administrator 
C.identify resources and RM user and enter information about your LDAP 
D.identify your Cisco CRS license files and location, enter information about your LDAP, and designate IPCC Express resources 

单项选择题Whenwillaskills-basedCSQthatrequiresaskillcompetencyoffour(4)selectanIPCCExpressagent?（）

A.if the ICD agent is available and has a skill competency of nine (9) in another skill defined in CRS 
B.if the ICD agent is available and has a skill competency of one (1) in the required skill for the CSQ
C.if the ICD agent is available and has a skill competency of seven (7) in the required skill for the CSQ
D.if the ICD agent is available and has a skill competency of three (3) in the required skill defined in CRS

单项选择题WhathappenswhentheCRSEnginefailsinaHigh-AvailabilityCRSdeployment?（）

A.All activities fail over without any loss of data or dropping any calls. 
B.All current agent calls are dropped. 
C.All callers on active CTI ports are dropped. 
D.The standby CRS Engine starts, processing new calls immediately.

单项选择题HowmanyCallManagerclusterscananIPCCExpressclusterwithHighAvailabilitycommunicatewith?（）

A.1
B.2
C.Depends upon the number of agents
D.Depends upon the locations of the CallManager clusters
E.Depends upon how many nodes are in the CallManager clusters