In Which of these phases are a customer’s business requirements identified and documented？（）

单项选择题WhichbenefitcanbeobtainedbyusingtheCHANGEmanagementservicecomponentintheoperatephase？Selectexactly1answer（s）fromthefollowing：（）。

A.reduced operating costs， due to a consistent framework for making necessary changes in an efficient and accountable manner
B.greater accuracy， completeness， and timeliness of network configuration information
C.notification provided to interested parties regarding problems that have been identified， and a system that scales with customer requirements
D.improved system service quality and fewer disruptions

单项选择题Whichofthefollowingbestdescribethecustomerbenefitofassessingfornetworkreadinessintheplanphase？Selectexactly1answer（s）fromthefollowing：（）。

A.reduce unnecessary disruption， delays， rework， and other problems by establishing test cases for use in verifying that the system meets operational， functional， and interface requirements
B.improve its ability to make sound financial decisions by developing a business case based on its business requirements and establishing a basis for developing a technology strategy
C.reduce operating costs and limit change-related incidents by providing a consistent and efficient set of processes
D.improve the return on investment and hasten migration by identifying and planning for necessary infrastructure changes and resource additions， as well as reduce deployment costs by analyzing gaps early in the planning process to determine what is needed to support the system

单项选择题Whichimplementphaseservicecomponentconsistsofpreparingformigration，excutinganetworkmigrationplan，andcompletingmigrationtestcases？（）

A.staging and system migration
B.post implementation support handoff meeting
C.detailed design development
D.staff training
E.migration plan development

单项选择题Whichdesignphaseservicecomponentincludesthedevelopmentanddocumentationofthetestcaseorcasesusedtoverifythatadeployedinfrastructuremeetsoperational，functional，andinterfacerequirements？Selectexactly1answer（s）fromthefollowing：（）。

A.Implementation Plan
B.Business Plan
C.Staging Plan
D.Detailed Design Development
E.Systems Acceptance Test Plan Development

单项选择题Whichdefinitionbestdescribestheimplementationservicecomponentwithintheimplementphase？Selectexactly1answer（s）fromthefollowing：（）。

A.providing a step-by-step plan that details the installation and service-commission tasks required in order to create a controlled-implementation environment that emulates a customer network
B.assessing the ability of site facilities to accommodate proposed infrastructure changes
C.developing and executing proof-of-concept tests， validating high-level infrastructure design， and identifying any design enhancements
D.installing， configuring， and integrating systems components based on an implementation plan developed in earlier phases
E.improving a customer’s infrastructure security system