案例分析题

Does everyone in your office always agree all the time？ When someone makes a suggestion， does everyone just smile and nod in agreement？ When you bring forward an idea， do people just accept t？ Well， if you answered yes" to any of these questions， you are in an extremely unusual workplace. People are people. And people butt heads.They disagree， they argue， and they fight. You can’t get around it. But you can learn to deal with it To hold your own， you need to learn how to argue effectively. If you’ve got an opinion， you need to defend it. And if you have a problem with something a colleague has done， you need to let tem know. This can make for some difficult discussions and meetings， but this is just a part of life and business skills. 
So how can you argue effectively？ Well， you need several.

（）From the first paragraph we can know that in the office. 

单项选择题A:Well, after my report, there’ll be a break for refreshments. B:（）

A. The break won't be long
B. All right, I see
C. All right, I'll see it

单项选择题A:Good morning. Far East Logistics Company. This is Lin Hanxue. May I help you? B:（）

A. Good morning, Ms. Lin. Nice to meet you
B. No, thank you
C. Good morning, Ms. Lin. This is Daniel Anderson speaking

单项选择题A:Do you have any suggestions about it? B:（）

A. No, I have no idea
B. Let me give you a hand
C. After I read it in detail, will tell you my opinion

单项选择题A:Where shall we have the meeting? B:（）

A. The first conference room is spacious
B. The first conference room isn't good
C. In the first conference room

单项选择题A:Could you give me an example of good team working there? B:（）

A. Sorry. I can see from your resume 
B. Sure. I was the treasurer of the Students Union 
C. Not at all. I was in charge of sales for Corporate Pan-Asia

单项选择题A: As you know, JK Toys has a strong presence in Europe. B: Yes, I saw your sales figures for last year.（）

A. Not at all.
B. News travels fast in the toy industry.
C. They are very impressive. 
D. Good things, I hope.

单项选择题We always buy products with the（）sales performance.

A. most
B. best
C. much
D. more

单项选择题A:Do you like it? B:（）

A. Yes.
B. It’s very good.
C. Excellent, thank you.
D. No, thank you.

单项选择题A: Its good of you to see me. B:（）.I have heard a lot about your company.

A. Good things,I hope.
B. News travels fast in the toy industry.
C. Not at all.
D. They are very impressive.

单项选择题Sally,（）you have arranged for me tomorrow, it’s canceled.

A. whatever
B. whichever
C. what
D. however