Which phase includes the activity of assisting the customer to monitor their Cisco Unified Communications system performance and to respond to trouble reports（）

多项选择题WhichofthefollowingthreeservicerequirementsareincludedintheCiscoUnifiedCommunicationsoptimizephase（）

A.Business Case Alignment
B.Security Assessment
C.Incident management
D.Operations Readiness Assessment
E.Technology Assessment

单项选择题WhichservicecomponentintheplanphaseevaluatesthereadinessofyourcurrentfacilitiesinfrastructuretosupportCiscoUnifiedCommunicationssystemdevelopment（）

A.Network Readiness Assessment
B.Operation Readiness Assessment
C.Site Readiness Assessment
D.Application Readiness Assessment

单项选择题Thefinaldocumentationthatrecordsdetailedimplementationinformationforcustomers，includingspecificdesignrequirements，aredeliveredatwhichservercomponentwithintheCiscoUnifiedCommunicationsimplementphase（）

A.Project Closeout
B.As-Built Documentation
C.Operations Setup
D.Post-Implementation Support Handoff Meeting

单项选择题Whichservicecomponentinthedesignphasedescribesdevelopingadetailed，site-specificplanforimplementingthenewtechnologysystemorsolution（）

A.Implementation Plan Development
B.Detailed Design Development
C.Systems Acceptance Test Plan Development
D.Staging Plan Development

单项选择题WhichServicecomponentinCiscoUnifiedCommunicationsoperatephaseidentifiesandsolvesreoccurringincidentsbyanalyzingincidenttrendstoidentifypatternsandsystemicconditions（）

A.Problem Management
B.Incident Management
C.Change Management
D.Systems Monitoring