A user uses both a Microsoft Windows Mobile 5.0 Smartphonebased device
and a Microsoft Windows Mobile 5.0 Pocket PC Phone Edition device for Over-The-Air (OTA) e-mail. Both devices have Microsoft Messaging and Security Feature Pack installed.
A remote wipe command is issued against the Pocket PC device.
The user reconfigures the ActiveSync settings on the Pocket PC device. When the user attempts synchronization, the device hard-resets again.
You need to ensure that the user can synchronize the Pocket PC device.
What should you do?()