单项选择题

An agent is logged in but does not appear in the Cisco Supervisor Desktop. What is a possible root cause?（）

A.The agent is not in the team currently being viewed by the supervisor.
B.The agent is not ready.
C.The agent is not on a call.
D.The agent is in Work State.

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热门试题

多项选择题Whichshouldyouchecktoverifythatyouhavecorrectsoftwareproductversionsinstalled?（）

A.Administration Guide
B.Release Notes
C.Software Center
D.Application Administration
E.Compatibility Matrices
F.patch availability

单项选择题Whatcanhelpexposeproblemswithscriptlogicorvaliditybysimulatingtheexecutionofascript?（）

A.Alarm and Trace Configuration
B.debug session
C.script validation
D.script refresh

单项选择题Whichinterfaceisusedtoconfiguredebugparametersforlogfiles?（）

A.Datastore Control Center
B.Alarm and Trace Configuration
C.Custom File Configuration
D.Control Center

单项选择题HowmanyTeamreportsareavailableontheCiscoSupervisorDesktop?（）

A.1
B.3
C.5
D.7

单项选择题WhatisthemaximumamountofCiscoAgentDesktopdowntimeafterafailoverwhenusinghighavailabilityinCiscoUnifiedContactCenterExpress4.0?（）

A.10 seconds
B.30 seconds
C.45 seconds
D.60 seconds