单项选择题

A．Accounts and Billing.B．General Enquiries.C．Accounts a……

Conversation TwoWhich department would the man have spoken to if had chosen button two

A．Accounts and Billing.
B．General Enquiries.
C．Accounts and Service.

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填空题expenditures

单项选择题What did the man learn from the video

A．Women are under more stress than men .
B．Women have more heart attacks than men .
C．Women who have heart attacks get less care than men .

问答题According to the passage , which will be the worst year for job losses In the UK

填空题average

单项选择题Why has the promise of the paperless office not come true in many offices

A．People write more memos than they used to.
B．Maybe secretaries keep paper copies of everything their bosses send and receive .
C．Many managers prefer to read their messages on paper .
D．Staff leave messagers lying around their offices.