Writing keeps us in touch with other people. We write to communicate with relatives and friends. We write to 1 our family histories so our children and grandchildren can learn and 2 their heritage. With computers and Internet connections in so many 3 , colleges, and businesses, people are e-mailing friends and relatives all the time—or talking to them in writing in online 4 rooms. It is cheaper than calling long distance, and a lot more 5 than waiting until Sunday for the telephone 6 to drop. Students are e-mailing their professors to 7 and discuss their classroom assignments and to 8 them. They are e-mailing classmates to discuss and collaborate on homework. They are also sharing information about concerts and sport events, as well as jokes and their philosophies of life.
Despite the growing importance of computers, however, there will always be a place and need for the personal letter. A hand-written note to a friend or a family member is the best way to communicate important thoughts. No matter what the content of the message, its real point is, "I want you to know that I 9 you." This writing practice brings rewards that can"t be seen in bank accounts, but only in 10 human relationships.

填空题convenient[解析] 此处缺形容词。并列连词and连接前面的半句和此空所在的半句，根据cheaper和more可以推断此处应填一个多音节的形容词。convenient意为“便利的”。

填空题chat[解析] 此处缺少名词。此空位于两个名词online和rooms之间，与这两个词一起构成固定表达方式online chat room. 即“网上聊天室”。

填空题households[解析] 此处缺少名词，且该词与colleges和businesses并列，而且在意思上和人类所形成的群体相关，households意为“家庭”。

填空题appreciate[解析] 此处缺少动词。分析句子结构，此处由并列连词and连接动词learn和要填的词。故应填动词原形，appreciate意为“重视”。

填空题preserve[听力原文]Writing keeps us in touch with other people. We write to communicate with relatives and friends. We write to preserveour family histories so our children and grandchildren can learn and appreciatetheir heritage. With computers and Internet connections in so many households, colleges, and businesses, people are e-mailing friends and relatives all the time—or talking to them in writing in online chatrooms. It is cheaper than calling long distance, and a lot more convenientthan waiting until Sunday for the telephone ratesto drop. Students are e-mailing their professors to receiveand discuss their classroom assignments and to submitthem. They are e-mailing classmates to discuss and collaborate on homework. They are also sharing information about concerts and sport events, as well as jokes and their philosophies of life.Despite the growing importance of computers, however, there will always be a place and need for the personal letter. A hand-written note to a friend or a family member is the best way to communicate important thoughts. No matter what the content of the message, its real point is, I want you to know that I care aboutyou. This writing practice brings rewards that can t be seen in bank accounts, but only in the success ofhuman relationships.[解析] 此处缺少动词，用不定式表示目的。根据上下文，我们写作的目的是保存家史，所以填preserve。