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Characteristics of a Bureaucracy People usually hold negative opinion towards bureaucracy, but according to Max Weber, bureaucracy has live characteristics, which entail both positive and negative influences on the society. Division of Labor Specialized experts are employed in each position to perform specific tasks. Positive influence: becoming highly skilled and working with 1 ______. 1. ______. Negative influence: Trained incapacity: workers become so specialized that they develop blind spots and cannot notice 2 ______. 2. ______. Serious threat to the unemployed. Sex discrimination due to unnecessary distinctions between men and women. Hierarchy of Authority Each position is under supervision of a 3 3. ______. Positive influence: bringing women advantage at lower levels of bureaucracy. Negative influence: preventing women from being promoted to higher positions Women are viewed more as 4 than as innovators, not aggressive enough 4. ______. to serve in higher management posts. Written Rules and Regulations All the work in a bureaucracy is carried out in accordance to specific rules and regulations. Positive influence: Ensuring 5 of every task 5. ______. Offering employees clear job performance standards. Creating a sense of 6 in a bureaucracy. 6. ______. Negative influence: Leading to goal displacement, i.e. rules becoming more important than achieving certain objective. 7 7. ______. Duty is carried out without personal consideration of people as individuals. Positive influence: ensuring 8 of each person 8. ______. Negative influence: leading to cold and uncaring feelings of modern organizations Employment Based on Technical Qualifications Hiring is based on technical qualifications, and performance is measured against specific standards. Positive influence: 9 can be more open and fair. 9. ______. Loyalty to the organization can be encouraged. Negative influence: talented people being promoted continuous till they get to positions 10 . 10. ______.

【参考答案】

maximum efficiency/highest efficiency