A．By asking people to watch TV.B．By asking people to do……
第二篇
Attitude Towards New Technology Telecommunications is just
one of the means by which people communicate and, such as, we need to look at
telecommunications and any other communications technologies within the wider
context of human communication activity. Early findings show
that many people are uneasy and even fearful of information technology. They
seldom use it or simply avoid it. To obtain this type of data we
have spent time with individuals, watching how they communicate, where they get
confused, what they don’t understand, and the many mistakes they make. You can
do this type of research yourself in an informal way. Just watch someone at the
desk next to you trying to use a phone or trying to fill in a form. What you
will quickly notice about people on the phone is that they use very few of the
buttons available on the keypad(键区) ,and they get quite anxious if they have to
use any buttons outside their normal ones. Most will not use the instruction
book, and those that do will not necessarily have a rewarding experience. Watch
someone fill out a form, such as an application form or a tax form, and you will
see a similar pattern of distressed behaviour. The simple fact
we can all observe from how people use these ordinary instruments of everyday
communication is how messy, uncertain and confusing the experience can be. From
getting up in the morning until you go to bed at night, you can always encounter
people getting confused over the use of new technology. Even watching
television, which for many provides an antidote(解药) to the daily confusion, is
itself filled with a kind of low level confusion. For example, if you ring
people up five minutes after the evening news has finished and ask them what the
news was about, many cannot remember, and those who do remember get some of it
wrong. One of the reasons why this obvious confusion has gone
unnoticed is that "communication As a word we associate with success, and
therefore we expect the process to work effectively most of the time. To suggest
otherwise is to. challenge one of our society’s most deeply held
beliefs.
According to the passage, how can you learn that many people are uneasy about information technology
A．By asking people to watch TV. B．By asking people to do research. C．By watching people getting up early in the morning. D．By watching people using information technology.
