·You are in a company which makes furniture. Mrs. Jerome, the manager of a restaurant, wrote a letter complaining the poor quality of the tableware they received. Your boss asked you to write a reply to explain the reason.
·Look at the information below, on which you have already made some handwritten notes.
·Then, using all your handwritten notes, write a letter to Mrs. Jerome.
·Write 120-140 words.

填空题Some banks in this country provide different kinds of financial service products such as saving, lending and insurance, etc.（）

填空题a modern, innovative world in which people are linked across cultures by shared beliefs and

填空题identified as American, but ones that consumers--especially young people—see as a part of

填空题tastes. Potato chips are an American invention, but most Chinese, for such instance, do not know that Frito-Lay is an American company. Instead, Riskey, the company’s research and development head, would hope they associate the brand with the new world of global communications and business.

问答题E-mailFrom:TO: Date: Subject：

单项选择题25（）

A．accessible
B．available
C．convenient
D．ready

单项选择题According to the last paragraph, which of the following statement is NOT true（）

A．Life is always fraught with danger and uncertainty.
B．The chances for a fatality or an injury to occur to the average individual are not high.
C．No one can afford to disregard his future and what he holds in such a changing environment.
D．Insurance can be regarded as a way to plan for the futur

单项选择题12（）

A. The most important inputs are labour and capital, which have a special meaning in economics.
B. In the case of enterprises and companies, this may not seem to be true.
C. Of course it is true, but most goods are produced by businesses.
D. Machinery in an automobile assembly plant is called capital.
E. Capital and labour are factors of production, among which labour plays an important role.
F. As far as the term capital is concerned, it is especially confusing.
G. A good is scarce if there is not enough of it for everyone to have all they want at a zero pric

填空题The government in this country has tried hard to regain people’s confidence in its banking industry.（）

单项选择题24（）

A．with
B．as
C．with
D．of