A.Agent Name B.Agent Extension C.application ID D.Media Group ID E.CSQ ID
单项选择题HowoftendoestheCSQstatscreenautomaticallyrefresh?()
A.1 second B.5 seconds C.10 seconds D.30 seconds E.60 seconds
单项选择题WhenavalidSQLQueryinaDBReadstepreturns0rows,whichbranchofthestepwillbeexecuted?()
A.Timeout B.SQL Error C.Successful D.Connection Not Available
单项选择题HowcanyouconfigurethePromptsteptoplaydifferentpromptsfollowingsubsequenttimeoutsorretries?()
A.Configure it as a Generated Prompt. B.Configure it as a Random Container Prompt. C.Configure it as an Escalating Container Prompt. D.Configure it as a Concatenated Container Prompt
单项选择题Whichstepwouldyouusetogetinformationaboutthenumberofcontactscurrentlyinqueue?()
A.Get Contact Info B.Get Session Info C.Get Call Contact Info D.Get Reporting Statistics
单项选择题Whichstepisdesignedtopromptausertopressorsayasingle-digitnumbertoperformaspecificfunction?()
A.Menu B.Get Digit String C.Get Call Contact Info D.Extended Get Digit String