单项选择题

A.the bossB.the customerC.the studentD.the teacherWhen ……

When all or part of an order cannot be processed because the merchandise is temproarily out of stock or has been discontinued，（）needs to be notified promptly.

A.the boss
B.the customer
C.the student
D.the teacher

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单项选择题Like many Northern Europeans and North Americans，Norwegians prefer to maintain（）eye contact.

A.direct
B.strong
C.indirect
D.steady

单项选择题Nowdays，Japanese were taught to（）when they are talking to their business colleague.

A.focus on people's neck
B.look around
C.maintain romantic eye contact
D.maintain direct eye contact

单项选择题It is a pleasure to have this opportunity to be（）.

A.serviced
B.servicing
C.of service
D.service

单项选择题Different culture have different eye contact：some countries should not be too intense，some countries can be direct and not necessarily smiling，some counteries may imply romantic interest and some counteries are accustomed to strong，steady eye contact.Which of the following group correspond with what we described before？（）

A.America Germany Italy Norwegian
B.Canada Sweden Italy India
C.France Germany Italy Russia
D.Russia Sweden Italy Norwegian

单项选择题In some countries，eye contact is very important and should be maintained as long as the person is addressing you.Which of the country below is not like this？（）

A.Germany
B.Russia
C.Sweden
D.America