多项选择题

A. status of coworkers before placing a callB. Connect ……

Which two benefits does Cisco Unified CallConnector provide to customer communications?（）

A. status of coworkers before placing a call
B. Connect feature in Communications Manager Express
C. IM contacts imported to an IP Phone
D. click-to-dial access only for WebEx meetings
E. Screen Pops for incoming calls

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多项选择题Which three of the following are bundled components in the SPA9000 Voice system?（）

A. web conferencing
B. auto attendant
C. voice mail
D. intercom and group paging
E. contact center features
F. a call-management device

多项选择题Which three are the phases of the Cisco Smart Business Roadmap?（）

A. foundation
B. optimized
C. implemented
D. growth
E. finished
F. beginning

单项选择题The Cisco 521 Wireless Express Access Point used in the Smart Business Communications System can be configured to operate in which mode?（）

A. controller-based mode only
B. either standalone mode or controller-based mode
C. standalone mode only

多项选择题What are two of the implementation ratings found in the SBR Value Assessment?（）

A. production
B. growth
C. foundation
D. expansion
E. base

多项选择题What are two benefits for prospects, derived from the Cisco SBR methodology?（）

A. creates a link between business and IT planning
B. increases profitability
C. increases customer loyalty
D. lowers TCO