A.database integration B.prompt and collect C.VoiceXML ……

单项选择题WhichagentwillbeselectedwhentheResourceSelectionCriteriaissettocircularrouting?（）

A.the agent who has been in the Available state for the longest amount of time  
B.the next available agent with the highest priority, as determined by the agent order in the Resources list
C.the next available agent, based on the last agent selected and the agent order in the Resources list  
D.the agent assigned to the selected Resource Group and is thus qualified to be selected

多项选择题WhichthreepiecesofinformationareavailablefromtheCiscoCRS4.0ControlCenter?（）

A.System Parameters Configuration  
B.Cisco Unified CallManager Cluster Status  
C.Date, Time, and Reason of Last Failure  
D.Cisco CRS License Information  
E.Cisco CRS Datastore Replication Status  
F.Cisco CRS Component Activation 

多项选择题WhichthreeCiscoCRS4.0componentsmustbeactiveonaCallRecordingexpansionserver?（）

A.Cisco CRS Repository Datastore, Cisco CRS Historical Datastore, Cisco CRS Config Datastore, CiscoCRS Agent Datastore  
B.Cisco Recording  
C.Cisco CRS Engine  
D.Cisco Monitoring  
E.Cisco CRS Node Manager  
F.Historical Reporting client 

多项选择题WhichthreeservertypesaresupportedfortheinstallationofCiscoCRS?（）

A.Cisco MCS 78xx servers
B.Dell PowerEdge servers
C.HP DL Cisco certified servers
D.Acer Altos servers
E.IBM xSeries Cisco certified servers
F.Apple servers

单项选择题WhichCiscoCRS4.0serverconfigurationtaskenablestheCiscoCRSservertofailovertoasecondaryCiscoUnifiedCallManagerwhentheprimaryCiscoUnifiedCallManagerfails?（）

A.The LDAP directory must have a secondary profile configured.  
B.No special configuration is required. Cisco Unified CallManager maintains the failover.  
C.The JTAPI provider on the Cisco CRS server must be configured with the secondary Cisco Unified CallManager IP address following the primary Cisco Unified CallManager IP address.  
D.There must be a second JTAPI user configured with an alternate range of CTI ports.