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According to Alex Lifschutz, the most important thing a bookstore should present is
A.cozy atmosphere.
B.delightful customer-experience.
C.stylish bar and cafe.
D.multi-functional arrangement of space.

A.cozy
B.
B.delightful
C.
C.stylish
D.
D.multi-functional
E.


【参考答案】

B
本题解题的关键在于“最”。根据人名定位到第二段。段落第1句提出要想保持成功,书店必须提高顾客的购书体验。第2句Hesuggestsanarrayofapproaches后面则是提高客户体验的具体建议。第二段是总分的结构,核心思想就是第1句的improvetheexperienceofbu......

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