According to Alex Lifschutz, the most important thing a bookstore should present is A.cozy atmosphere. B.delightful customer-experience. C.stylish bar and cafe. D.multi-functional arrangement of space.
A.cozy B. B.delightful C. C.stylish D. D.multi-functional E.
【参考答案】
B 本题解题的关键在于“最”。根据人名定位到第二段。段落第1句提出要想保持成功,书店必须提高顾客的购书体验。第2句Hesuggestsanarrayofapproaches后面则是提高客户体验的具体建议。第二段是总分的结构,核心思想就是第1句的improvetheexperienceofbu......