The manager gave one of the salesgirls an accusing look for her hostile attitude toward customers.
A．unfriendly
B．optimistic
C．impatient
D．positive

未分类题Vancouver is the best place to live in the Americas, according to a quality-of-life ranking published earlier this month. The city regularly tops such indexes as its clean air, spacious homes and weekend possibilities of sailing and skiing. But its status as a liveable city is threatened by worsening congestion(拥挤). Over the next three decades, another 1 million residents are expected to live in the Greater Vancouver region, adding more cars, bicycles and lorries to roads that are already struggling to serve the existing, 2. 3 million residents. A proposal by Vancouvers mayor seeks to prevent the worsening conditions. Upgrades would be made to 2, 300 kilometres of road lanes, as well as bus routes and cycle paths. Four hundred new buses would join the fleet of 1, 830. There would be more trains and more 'seabus' ferry crossings between Vancouver and its wealthy northern suburbs. To get all that, residents must vote to accept an increase in sales tax, from 7% to 7. 5%. Polls suggest they will vote no. Everyone agrees that a more efficient transport system is needed. Confined by mountains to the north, the United States to the south and the Pacific Ocean to the west, Vancouver has spread in the only direction where there is still land, into the Fraser Valley, which just a few decades ago was mostly farmland. The road is often overcrowded. Yet commuters suspicion of local bureaucrats may exceed their dislike of congestion. TransLink, which runs public transport in the region, is unloved by taxpayers. Passengers blame it when Skytrain, the light-rail system, comes to a standstill because of mechanical or electrical faults, as happened twice in one week last summer, leaving commuters stuck in carriages with nothing to do but expressing their anger on Twitter. That sort of thing has made voters less willing to pay the C $ 7. 5 billion in capital spending that the ten-year traffic upgrade would involve. Despite the complaints, Vancouvers transport system is a decent, well-integrated one on which to build, reckons Todd Litman, a transport consultant who has worked for TransLink. 'These upgrades are all-important if Vancouver wants to maintain its reputation for being a destination others want to go to,' he says.The biggest problem threatening Vancouver as a liveable city is______.A．increasing congestionB．climate changeC．shortage of landD．lack of money

未分类题【T5】A . ANGRIER B. GETTING C. ACTION PHRASES: A. WHICH MAKES YOU【T1】______ B. LIKE【T2】______ ANY COMPENSATION C. TO TAKE ANY【T3】______ PICTURE THIS SITUATION: YOU HAVE BOUGHT A FAULTY ITEM FROM A SHOP AND YOU TAKE IT BACK TO COMPLAIN. YOU GO DIRECDY TO THE SHOP ASSISTANT AND TELL THEM YOUR PROBLEM. THEY SAY THEY CANNOT HELP YOU,【T4】______ , TO THE POINT PERHAPS WHERE YOU START INSULTING THE POOR SHOP ASSISTANT. THIS WILL DO YOU NO FAVOURS,【T5】______ , OR EVEN YOUR MONEY BACK. IF YOU GO DIRECDY TO THE FIRST PERSON YOU SEE, YOU MAY BE WASTING YOUR TIME AS THEY MAY BE POWERLESS【T6】______ . SO THE IMPORTANT LESSON TO BE LEARNT IS TO MAKE SURE FIRSTLY THAT YOU ARE SPEAKING TO THE RELEVANT PERSON, THE ONE WHO HAS THE AUTHORITY TO MAKE DECISIONS.

未分类题【T6】A . ANGRIER B. GETTING C. ACTION PHRASES: A. WHICH MAKES YOU【T1】______ B. LIKE【T2】______ ANY COMPENSATION C. TO TAKE ANY【T3】______ PICTURE THIS SITUATION: YOU HAVE BOUGHT A FAULTY ITEM FROM A SHOP AND YOU TAKE IT BACK TO COMPLAIN. YOU GO DIRECDY TO THE SHOP ASSISTANT AND TELL THEM YOUR PROBLEM. THEY SAY THEY CANNOT HELP YOU,【T4】______ , TO THE POINT PERHAPS WHERE YOU START INSULTING THE POOR SHOP ASSISTANT. THIS WILL DO YOU NO FAVOURS,【T5】______ , OR EVEN YOUR MONEY BACK. IF YOU GO DIRECDY TO THE FIRST PERSON YOU SEE, YOU MAY BE WASTING YOUR TIME AS THEY MAY BE POWERLESS【T6】______ . SO THE IMPORTANT LESSON TO BE LEARNT IS TO MAKE SURE FIRSTLY THAT YOU ARE SPEAKING TO THE RELEVANT PERSON, THE ONE WHO HAS THE AUTHORITY TO MAKE DECISIONS.

未分类题【T10】A. THE SMALLER B. AS MUCH AS C. UP TO A YEAR D. MORE LIKELY PHRASES: A. 20%【T7】______ TO FEEL HAPPY B.【T8】______ THE PHYSICAL DISTANCE BETWEEN FRIENDS C. BUT NOT【T9】______ HAPPINESS D. LASTED FOR【T10】______ THE NEW STUDY FOUND THAT FRIENDS OF HAPPY PEOPLE HAD A GREATER CHANCE OF BEING HAPPY THEMSELVES. AND【T11】______ , THE LARGER THE EFFECT THEY HAD ON EACH OTHER'S HAPPINESS. FOR EXAMPLE, A PERSON WAS【T12】______ IF A FRIEND LIVING WITHIN ONE AND A HALF KILOMETERS WAS ALSO HAPPY. HAVING A HAPPY NEIGHBOR WHO LIVED NEXT DOOR INCREASED AN INDIVIDUAL'S CHANCE OF BEING HAPPY BY 34%. THE EFFECTS OF FRIENDS' HAPPINESS【T13】______ THE RESEARCHERS FOUND THAT HAPPINESS REALLY IS CONTAGIOUS(传染的). SADNESS ALSO SPREAD AMONG FRIENDS,【T14】______ .

未分类题【T12】A. THE SMALLER B. AS MUCH AS C. UP TO A YEAR D. MORE LIKELY PHRASES: A. 20%【T7】______ TO FEEL HAPPY B.【T8】______ THE PHYSICAL DISTANCE BETWEEN FRIENDS C. BUT NOT【T9】______ HAPPINESS D. LASTED FOR【T10】______ THE NEW STUDY FOUND THAT FRIENDS OF HAPPY PEOPLE HAD A GREATER CHANCE OF BEING HAPPY THEMSELVES. AND【T11】______ , THE LARGER THE EFFECT THEY HAD ON EACH OTHER'S HAPPINESS. FOR EXAMPLE, A PERSON WAS【T12】______ IF A FRIEND LIVING WITHIN ONE AND A HALF KILOMETERS WAS ALSO HAPPY. HAVING A HAPPY NEIGHBOR WHO LIVED NEXT DOOR INCREASED AN INDIVIDUAL'S CHANCE OF BEING HAPPY BY 34%. THE EFFECTS OF FRIENDS' HAPPINESS【T13】______ THE RESEARCHERS FOUND THAT HAPPINESS REALLY IS CONTAGIOUS(传染的). SADNESS ALSO SPREAD AMONG FRIENDS,【T14】______ .

未分类题【T7】A. THE SMALLER B. AS MUCH AS C. UP TO A YEAR D. MORE LIKELY PHRASES: A. 20%【T7】______ TO FEEL HAPPY B.【T8】______ THE PHYSICAL DISTANCE BETWEEN FRIENDS C. BUT NOT【T9】______ HAPPINESS D. LASTED FOR【T10】______ THE NEW STUDY FOUND THAT FRIENDS OF HAPPY PEOPLE HAD A GREATER CHANCE OF BEING HAPPY THEMSELVES. AND【T11】______ , THE LARGER THE EFFECT THEY HAD ON EACH OTHER'S HAPPINESS. FOR EXAMPLE, A PERSON WAS【T12】______ IF A FRIEND LIVING WITHIN ONE AND A HALF KILOMETERS WAS ALSO HAPPY. HAVING A HAPPY NEIGHBOR WHO LIVED NEXT DOOR INCREASED AN INDIVIDUAL'S CHANCE OF BEING HAPPY BY 34%. THE EFFECTS OF FRIENDS' HAPPINESS【T13】______ THE RESEARCHERS FOUND THAT HAPPINESS REALLY IS CONTAGIOUS(传染的). SADNESS ALSO SPREAD AMONG FRIENDS,【T14】______ .

未分类题【C5】A．in no timeB．by all meansC．all the moreD．as a result

未分类题Which comment gives a personal reason for quitting diet colas?A．Comment 5.B．Comment 4.C．Comment 3D．Comment 1.

未分类题According to Todd Litman, the upgrade proposal______.A．will solve the traffic problemB．will benefit local economyC．satisfies transport companyD．deserves public support

未分类题Towards the end of the 1990s, more than a decade and a half after Diet Coke was first introduced, sale of Coca Colas best-selling low calorie drink appeared , to slow down. However, in the decade that followed, diet sodas grew by more than 30 percent. In 2009, sales pushed above $ 8. 5 billion for the first time. But Americas thirst for Diet Coke is running dry again-and this time it could be for good. The diet soda slowdown isnt merely an American thing—its also happening worldwide. But the future of diet colas is particularly cloudy in the United States. Low calorie sodas are fighting a hard battle against not one but two trends among American consumers. The first is that overall soda consumption has been on the decline since before 2000. Diet sodas, though they might come sugar-and calorie-free, are still sodas, something Americans are proving less and less interested in drinking. The second, and perhaps more significant trend, is a growing mistrust of artificial sweeteners(甜味剂). ' Consumers attitudes towards sweeteners have really changed,' said Howard Telford, an industry analyst. 'Theres a very negative perception about artificial sweeteners. The industry is still trying to get its head around this. ' Comment 1 Add me to the number of people addicted to diet colas who quit drinking soda altogether. I honestly think soda is addictive and Im happy not to be drinking it anymore. Comment 2 Perhaps the slowdown has something more to do with the skyrocketing cost of soft drinks. Comment 3 I LOVE diet drinks! Am I unhealthy? Who knows? I guarantee have a better physique than most 43-year-old men. Comment 4 This is a silly and shallow piece. The reason for the fall off is simply the explosion in consumption of bottled waters and energy drinks. Comment 5 As people learn more about health and wellness they will consume less sugar, less soda, less artificial sweeteners.What do we know about diet soda sale?A．It began to undergo a gradual drop starting from 2000.B．It was on the decline since the 1990s but is on the rise now.C．It reached its peak in the 2000s but began to drop since then.D．It has been decreasing since the 1990s.

未分类题【T1】A . ANGRIER B. GETTING C. ACTION PHRASES: A. WHICH MAKES YOU【T1】______ B. LIKE【T2】______ ANY COMPENSATION C. TO TAKE ANY【T3】______ PICTURE THIS SITUATION: YOU HAVE BOUGHT A FAULTY ITEM FROM A SHOP AND YOU TAKE IT BACK TO COMPLAIN. YOU GO DIRECDY TO THE SHOP ASSISTANT AND TELL THEM YOUR PROBLEM. THEY SAY THEY CANNOT HELP YOU,【T4】______ , TO THE POINT PERHAPS WHERE YOU START INSULTING THE POOR SHOP ASSISTANT. THIS WILL DO YOU NO FAVOURS,【T5】______ , OR EVEN YOUR MONEY BACK. IF YOU GO DIRECDY TO THE FIRST PERSON YOU SEE, YOU MAY BE WASTING YOUR TIME AS THEY MAY BE POWERLESS【T6】______ . SO THE IMPORTANT LESSON TO BE LEARNT IS TO MAKE SURE FIRSTLY THAT YOU ARE SPEAKING TO THE RELEVANT PERSON, THE ONE WHO HAS THE AUTHORITY TO MAKE DECISIONS.

未分类题In what way does the typical Western diet do harm to our health?A．It makes people eat little or no foods and meat.B．It is high in salt without fried foods and meat.C．It can block blood vessels with the wrong type of fat.D．It leads to the connection between foods and heart attack.

未分类题What is the most important message the writer intends to get across in terms of keeping a healthy diet?A．Try to eat more British foods and vegetables.B．Eat less fruit and fewer vegetables.C．Try to eat more African-Caribbean foods.D．Eat less salt and fat but more fruit and vegetables.

未分类题【T3】PITCH IN AGENDA RECYCLED A. A GREATER DEMAND FOR THE【T1】______ MATERIALS B. SEEMS TO BE ON THE【T2】______ C. FEELS MOVED TO【T3】______ AND HELP WE HEAR IT A LOT IN THE NEWS THESE DAYS: 'RECYCLE NEWSPAPERS AND SAVE A TREE. COLLECT BOTTLES AND CANS SO THEY CAN BE REUSED IN THE MANUFACTURING OF NEW PRODUCTS. ' PROTECTING OUR DELICATE ENVIRONMENT【T4】______ OF POLITICIANS, GOVERNMENT LEADERS, AND CITIZENS IN MANY PARTS OF THE WORLD TO SHOW SUPPORT FOR MOTHER NATURE. THE CONCEPT OF GREEN CONSUMERISM HAS GAINED MOMENTUM MORE AND MORE OVER THE LAST DECADE, AND THE PUBLIC【T5】______ HOWEVER, THREE ESSENTIAL KEYS NEEDED POWER THIS MOVEMENT INCLUDE A MORE INFORMED PUBLIC, THE DEVELOPMENT OF IMPROVED TECHNOLOGY, AND【T6】______ .此题为多项选择题。

未分类题What does the phrase 'nothing wiki about'(Para. 2)mean according to the passage?A．Nothing casual about.B．Nothing stimulating about.C．Nothing referential about.D．Nothing controversial about.