单项选择题

A.contact an IBM Customer EngineerB.send a Service Supp……

A customer with an IBM SAN Volume Controller attached to Windows servers calls their BusinessPartner storage specialist asking for configuration assistance. What is the appropriate response？（）

A.contact an IBM Customer Engineer
B.send a Service Support Representative （SSR）
C.recommend purchase of a Support Line contract
D.engage a Field Technical Sales Support （FTSS）

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单项选择题AcustomerhasanIBMSystemStorageDS5000andneedstoaddmorediskdrivestotheunit.Thereisnorecordoftheconfigurationforthismachine.Howcantheconfigurationberetrievedsoanupgradecanbeconfigured？（）

A.use Storage Manager to export the system profile
B.create a configuration ineConfig and provide proof of purchase
C.use the IBM Standalone Systems Configuration Tool （SSCT） to recreate the configuration
D.have the customer contact the IBM AAS coordinator to retrieve a copy of the originalconfiguration