WhatisthemaximumnumberofagentssupportedforCCMco-residen……

单项选择题WhattypesofordersareexemptfromusingtheIPCCExpressConfigurationandOrderingTool?（）

A.orders for coresident deployments  
B.orders for adding more seats  
C.orders for upgrading from standard  
D.orders with less than five seats  
E.all orders require using the IPCC Express Configuration and Ordering Tool 

单项选择题WhattoolisusedtoestimatethehardwareserverresourcesrequiredforanIPCCExpressdeployment?（）

A.IPC Resource Calculator  
B.CTI Port Calculator 
C.Configuration and Ordering Tool  
D.CRS Applications Administration  

单项选择题WhatisthetypicalnumberoftrunksinaCallCenter?（）

A.equal to half the number of IVR ports  
B.greater than the number of IVR ports plus the number of agent phones  
C.less than or equal to the number of IVR ports plus the number of agent phones  
D.twice the number of IVR ports plus the number of agent phones 

单项选择题WhatformuladoyouusetocalculatethenumberofVoiceGatewayports?（）

A.Erlang A  
B.Erlang B  
C.Erlang C  
D.IVR ports + agent phones  

单项选择题WhatformuladoyouusetocalculatethenumberofagentsinaCallCenter?（）

A.Erlang B  
B.Erlang C  
C.AHT * BHCA  
D.VG ports + IVR ports