A. voice onlyB. data and voiceC. data onlyThe Cisco UC5……

单项选择题Which Cisco support service product targets customers with up to 48 users on a network where voice communication is mission-critical to business operation?（）

A. CiscoSMARTnet for SBCS
B. Cisco Smart Care Service
C. SMARTnet Partner Service
D. Cisco Smart Foundation Service
E. Cisco Technical Assistance Center

多项选择题Why are consumer-grade access points and routers not the best choice for SMBs?（）

A. They are not designed for multi-access-point networks.
B. They do not scale well.
C. They have higher total cost of ownership than some enterprise products.
D. Their upgrade paths compete directly against Cisco upgrade paths.

单项选择题MightyResearch indicated that a significant percentage of SMBs are concerned about which factor in a UC solution?（）

A. non-Cisco vendors providing more viable SMB solutions
B. costs out-weighing benefits
C. cost savings to justify replacing existing legacy systems
D. minimized call-center effectiveness

单项选择题A distribution area provides an aggregation point for which components?（）

A. edge devices
B. aggregation switches
C. core devices
D. access-area switches

多项选择题Which two CRM servers allow Cisco Unified Call Connector to be configured for connectivity?（）

A. Microsoft Dynamics
B. Salesforce.com
C. Oncontact
D. Siebel
E. ACT!