单项选择题

A user is unable to access the company website on a lap……

A user is unable to access the company website on a laptop. A network technician verifies that theuser can access other Internet pages. According to network troubleshooting methodology, which of the following steps should be taken NEXT?（）

A. Remotely connect to the user's laptop and review the network configuration settings
B. Ping the web server from inside the network to ensure it is still up and running.
C. Check to make sure the company's website is accessible from the Internet.
D. Ensure the Ethernet cable is securely plugged into the user's laptop

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单项选择题Which of the following would provide a technician with a performance reference point to refer backto after hardware repair?（）

A. Baseline
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