According to the text, when might communication difficulties arise? A.When the messages sent do not fit the social norms expected by the receiver. B.When there is mutual distrust between the involved parties. C.When the parties involved strongly desire interaction. D.When the parties involved fail to use nonverbal cues.
A.When B. B.When C. C.When D. D.When E.
【参考答案】
A 属事实细节题。第二段明确谈到:“如果发出者的信息与接收者对特定场景社会准则的认识不相符,还会出现龃龉。”